Last updated August 29, 2026
You can stop a subscription at any time from the Billing screen or by emailing support@ajontec.com. Access continues until the paid period ends. Subscriptions do not renew automatically unless you are told otherwise at checkout.
If you are unhappy with a paid plan, write to support@ajontec.com within 7 days of the payment. We refund in full where usage in that period has been minimal, meaning under ten percent of the plan's allowance.
We also refund in full when a payment was charged twice, when a plan was charged after you cancelled, or when a fault on our side made the service unusable for more than 48 hours in a row.
Refunds are not available once most of a period's allowance has been used, for accounts closed for breaking the Terms of Service, or for a change of mind after the window above.
Approved refunds go back to the original payment method within five to seven working days of approval. The time your bank takes to show the credit is outside our control. A credit note is issued for the corresponding tax invoice.
Email support@ajontec.com with your invoice number. Support hours: Monday to Saturday, 10:00 to 19:00 IST.